Page Properties Report & Export for Confluence
Support
Email info@druidori.com for help with Page Properties Report & Export for Confluence, provided by druidori s.r.o.
Company ID (IČO): 05164940. Registered office: Kukučínova 799/10, Hulváky, 709 00 Ostrava, Czech Republic.
Our support hours are Monday to Friday, 9:00–17:00 Prague time (CET/CEST), excluding Czech public holidays. We aim to reply to email within two business days. This is a best-effort target, not a guaranteed response or resolution time, and there is no uptime service-level agreement.
Tell us what happened
To help us reproduce a problem, include:
- Your browser and operating system.
- Your Confluence language.
- The report settings involved (for example the label match, the spaces, the location, or the extra CQL), with any real names replaced.
- For a download problem, your spreadsheet application and version (for example Excel for Mac, Excel for Windows, LibreOffice).
- The exact message the report or its settings showed.
Please reproduce the problem with a small synthetic example or one that has been fully anonymised before you send it. Do not send real report downloads or screenshots of real reports: they show your pages’ property values, which can include names, mentions, and other content. Remove names, email addresses, user identifiers, identifying links, confidential content, and identifying file or screenshot metadata. Replacing a name while leaving identifying details is not enough.
Ordinary support does not include access to your Confluence site or investigation of live customer datasets. Do not send passwords, access tokens, or Confluence exports containing personal or confidential customer data. If you cannot reproduce it safely, describe it first so we can discuss another approach before any additional information is shared.
Security and privacy
For suspected vulnerabilities, see security reporting. Our privacy notice explains how support information is handled.
Common fixes
The macro is not in the editor
A Confluence administrator installs the app once from Atlassian Marketplace. Then type /Page Properties Report in the editor and choose Page Properties Report & Export.
A banner asks to “Allow access”
The first time each person uses the app, Confluence asks them to let it work with Confluence on their behalf. Choose Allow access. The app then acts only with that person’s own permissions.
No pages match
A page is listed when it has a Page Properties macro and matches the report’s settings. Check the labels, the spaces, the location, the Page Properties ID, and any extra CQL. New pages appear after Confluence’s search has indexed them, as with the built-in report.
A page is missing for one person
Every reader sees only the pages they are allowed to read. A restricted page is absent for anyone who cannot open it.
A column is missing
In the settings, check that Show is ticked for the column and whether Don’t add new properties automatically is on. In a wide report, scroll sideways.
The app says “License needed”
Ask a Confluence administrator to check the app’s license in Manage apps.
For more detail, see the user guide.